Company Information

 

Deborah Mowbray Limited

CRN 15628889

 

What personal data we collect and why we collect it

 

Forms

We use forms to process bookings, take payments, or so that users can get in touch with us. By submitting forms, we will process the information you submit in order that we can reply to your message.

 

Cookies

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. These cookies help make this website function properly, make the website more secure, provide a better user experience, and understand how the website performs and analyse what works and where it needs improvement.

 

Like most other online services, this website uses cookies first party and third-party cookies for several purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

 

The third-party cookies used on this website are used mainly for understanding how the website performs, how you interact with the website, keeping services secure, and all in all providing you with a better and improved user experience and help speed up your future interactions with the website.

 

You have the option to opt out of these cookies via the company website homepage. You can find out more information about the general principles of cookies on websites here. 

 

Analytics

We make use of analytics services to evaluate and improve our website’s performance, and to make sure it’s working properly for our users.

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Who we share your data with

 

Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Wix Payments and you can read more about their terms here. 

 

How long we retain your data

If you fill in a form, the information you submit is retained only as long as is necessary for the purpose it is gathered (mainly to respond to your enquiry), or one year, whichever is shorter.

 

What rights you have over your data

If you filled in a form on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

GDPR

 

The GDPR gives individuals eight rights to which organisations must comply:

 

• Right to be informed: organisations must tell individuals what data is being collected, how it’s being used, how long it will be kept and whether it will be shared with any third parties.

• Right of access: individuals have the right to request a copy of the information that an organisation holds on them.

• Right of rectification: individuals have the right to correct data that is inaccurate or incomplete.

• Right to be forgotten: in certain circumstances, individuals can ask for the data an organisation holds on them to be erased from their records.

• Right of portability: individuals can request that the organisation transfer any data that it holds on them to another company.

• Right to restrict processing: individuals can request that an organisation limits the way it uses personal data.

• Right to object: individuals have the right to challenge certain types of processing, such as direct marketing.

• Rights related to automated decision-making including profiling: individuals are free to request a review of automated processing if they believe the rules are not being followed.

 

Clients are free to exercise their rights by contacting the Information Commissioners Office (ICO) quoting our company reference number ZBZ14385. Company officers are free to exercise their rights.

 

Where we send your data

 

Form submissions may be checked through an automated spam detection service.

 

Contact Information

 

You can contact the Company Director, Deborah Mowbray, if you want to query anything regarding this policy, or how it relates to the handling of your data.

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This policy was last updated in July 2024.